Over time, all 925 sterling silver and plated gold will tarnish as it reacts with oxygen and moisture in the air. This is a completely natural process. To prevent your jewelry from tarnishing (or at least slow it down) keep it in an air tight bag or container and avoid exposure to prolonged moisture.
Substances like oil, nail polish, nail polish remover, chlorine, and perfume may react with metal/plated jewelry and cause it to tarnish. This is also true for sweat, so make sure you remove your gold plated jewelry when you exercise or do anything requiring heavy work.
To avoid scratches, wrap your jewelry in a soft cloth after cleaning or keep it in a jewelry box separate from other types of jewelry you have.
Store like items together. Do not store gold plating and silver plating together. The different metals will cause each other to tarnish, fade and/or turn colors.
Please note that we cannot refund, return, or exchange jewelry pieces that tarnish as this is a completely natural process.